Privacy Policies and Personal Data Processing

This Privacy Policy and Personal Data Processing Policy establishes the terms in which Creatigraf. uses and protects the information that is provided by its users when using its website.

This company is committed to the security of its users’ data. When we ask you to fill out personal information fields with which you can be identified, we do so ensuring that it is only used in accordance with the terms of this document. However, these Privacy and Personal Data Processing Policies may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure that you agree with such changes.

If you have questions about the processing of your data, you can contact us at creatigrafca@gmail.com.

 


Processing of personal data

 


Website Visitors

When you visit our website, we use cookies to make the website work, which you can read more about in our cookie policy.

 


Communication with potential clients.

When you have questions about our website or would like more information about our services, you can contact us at:

creatigrafca@gmail.com

Through these means, we will process your personal information to engage in dialogue with you, for example to answer questions about our services. We only process the information you provide to us in connection with our communication. Generally, we will process the following general information: name, email and telephone number.

 


Customers

We communicate with our clients to ensure that our services are delivered correctly. We may process information about name, address, services, special agreements, payment information, etc. When the service has been completed, along with any outstanding payments, we will immediately delete personal data.

 


Newsletter

We have a newsletter to which it is voluntary to subscribe, and it is always possible to unsubscribe.

The purpose of the newsletter is to send company news, which may be new content on the website or advertising of our services. We will only send you emails if you have actively consented to this. This requires you to enter your email address in the first instance, to which we will subsequently send you an email so you can confirm registration.

In this way, we ensure that you yourself have subscribed to the newsletter, that is, that you have given your consent in a clear affirmative action. We will process your personal information while you are subscribed to the newsletter. We will stop sending this to you when you unsubscribe from the newsletter. If we have not sent you a newsletter for a year, your consent will expire due to our inaction.

 


Disclosure of personal information

We do not disclose your personal information to third parties.

Profiling and automated decisions

We do not create profiles or make automated decisions.

Security measures

We keep the processing of personal data secure by ensuring the necessary technical and organizational measures.

We have carried out risk assessments of our processing of personal data. Subsequently, we have introduced appropriate technical and organizational security measures to increase the security of the processing.

 


Rights of the interested party

If you want to use your rights, do not hesitate to contact us so we can help you.

  • Right of Access: You have the right to access the information we process about you.
  • Right to Rectification: You have the right to have incorrect information about you corrected.
  • Right to erasure (the right to be forgotten): In certain circumstances, you have the right to have your information deleted before our general deletion occurs.
  • Right to restriction of processing: In some cases, you have the right to have the processing of your data restricted. We can only continue to process your information with your consent or if we have a legitimate interest when this occurs. We may still store your data.
  • Right to object: In some cases, you have the right to object to our lawful processing of your data. You can also object to the processing of your information for direct marketing.
  • Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used and machine-readable format and to have this personal information transferred from one controller to another without hindrance.
  • Right to withdraw your consent: Where our processing of your data is based on your consent, you have the right to withdraw your consent.

 

Browsing data disclaimer

As operators of this site, we take the protection of your personal information very seriously. We treat your personal information as confidential and will handle it in accordance with data protection legislation as well as the terms of this statement.

In principle, it is possible to use our website without providing any personal information. To the extent possible, the provision of personal information (e.g. name, address, email address) to our site will remain voluntary. Such information will not be revealed to third parties without your express consent.

Please note that there may sometimes be security issues when information is transmitted over the Internet (for example, by email). Therefore, it is not possible to guarantee airtight protection of data against access by third parties.

 


Cookies

This site uses cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies help us provide you with a more secure, user-friendly and efficient service. Cookies are small text files that are downloaded to your computer and saved in your browser.

Most of the cookies we use are so-called «session cookies», which are automatically deleted at the end of your visit. Other cookies will remain on your device until you delete them. These cookies allow us to recognize your browser the next time you visit us.

You can adjust your browser settings to notify you when cookies are installed and request your consent to the installation of cookies on a case-by-case basis, reject cookies in specific cases or in general, and automatically delete them. cookies when you close your browser. Please note that disabling cookies may result in some loss of functionality.

 


Google Analytics Disclaimer

This website uses Google Analytics, a web analysis service provided by Google, Inc. (“Google”). Google Analytics uses «cookies», which are text files placed on your computer to help the website analyze how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purposes of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You can refuse the use of cookies by selecting the appropriate settings on your browser; However, please note that if you do so you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can prevent the collection and use of data (cookies and IP address) by Google by downloading and installing the browser add-on available at tools.google.com/dlpage/gaoptout.

Please note that this website initializes Google Analytics with the anonymizeIp setting. This ensures anonymous data collection by masking the last part of your IP address.

 

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.

 


Server log files

The operator of this site automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type/browser version
  • OS
  • Referral URL
  • Hostname of the accessing computer
  • Server request time

This information cannot be linked to specific individuals and will not be combined with information from any other data source. We reserve the right to check information at a later stage if we have concrete evidence that it is being used illegally.

 


Contact Form

If you send us an inquiry using our contact form, we will store your inquiry, including any contact details you have provided, in order to deal with your inquiry and any subsequent questions. We will not transmit such data without your consent.



* Creatigraf reserve it’s right to change the terms of this Privacy Policy and Processing of Personal Data at any time.